When Can a Company Be Title 24 Compliant but Still Experience Injuries in Airports?
At first glance, compliance with Title 24 of the California Code of Regulations, which mandates restroom accessibility and safety standards, should ensure a safer environment in public spaces like airports. Yet, injuries can still occur even when facilities are compliant. Let's dive into why this happens and what can be done about it.
Understanding Title 24 Compliance
Title 24 sets the bar for restroom design, ensuring they are accessible and safe for all users. This includes standards on door width, grab bars, and clear floor space. However, compliance with these regulations is just the starting point for safety.
Why Injuries Still Occur
Even with Title 24 compliant restrooms, several factors can lead to injuries:
- Maintenance Issues: Over time, wear and tear can compromise the safety of compliant facilities. Loose grab bars or slippery floors can lead to falls.
- Human Behavior: Users might not always use facilities as intended, leading to accidents. For instance, standing on a toilet seat to change a diaper can result in falls.
- Environmental Factors: High traffic areas like airports can lead to overcrowding, increasing the risk of accidents in restrooms.
Case Study: A Real-World Example
I once worked with an airport that had fully compliant restrooms but still saw a high rate of injuries. Upon investigation, we found that the cleaning staff was using a slippery floor cleaner, which was not addressed by Title 24. We switched to a non-slip alternative and saw a significant decrease in slip-and-fall incidents.
Going Beyond Compliance
To truly enhance safety, companies need to go beyond the minimum requirements of Title 24. Here are some strategies:
- Regular Maintenance Checks: Implement a schedule to inspect and maintain facilities, ensuring they remain safe over time.
- Safety Training: Educate staff and the public on safe use of facilities. This can include signage or informational campaigns.
- Incident Analysis: Use incident reporting and tracking systems to identify patterns and address underlying issues.
By understanding the limitations of compliance and taking proactive steps, companies can significantly reduce the risk of injuries, even in high-risk environments like airports.


