Workplace Violence Prevention Training (SB 553 / WVPP)

Overview

Instructor-led workplace violence prevention training delivered at your facility — bilingually in English and Spanish. Built to support California's Workplace Violence Prevention Plan (WVPP) obligations under SB 553 and, for employers in any state, the federal OSHA General Duty Clause. Every course combines classroom instruction on the four types of workplace violence, warning signs, de-escalation, and reporting without retaliation with a competency quiz and training records for each worker.

What the Course Covers

Prevention starts with understanding the risk, recognizing warning signs, and knowing how to report — mapped to California's WVPP requirements and the federal General Duty Clause for employers everywhere.

How Every Course Runs

Built for the people who actually work in your building — front-desk and customer-facing staff, floor workers, and the managers and supervisors who administer your Workplace Violence Prevention Plan.

Training supports your WVPP — it doesn't replace it. In California, SB 553 (Labor Code 6401.9) requires nearly all employers to establish, implement, and maintain a written Workplace Violence Prevention Plan and to train employees on it. Outside California, workplace violence is enforced under the federal General Duty Clause, Section 5(a)(1) of the OSH Act. Our course supports the training element of those obligations; it does not by itself establish compliance, which depends on your written plan, violent incident log, incident investigation, policies, and controls.

Every Worker Should Know the Plan

Workplace violence isn't limited to high-risk industries. Any workforce that interacts with the public, handles money, works late or alone, or serves clients under stress faces elevated risk — and in California, nearly every employer is now required to train its people on a written Workplace Violence Prevention Plan. Our course trains your whole team on the four violence types, warning signs, de-escalation, and how to report without retaliation, and gives managers the added context to administer the plan and maintain the violent incident log. If you're preparing for the possibility of an armed attacker, pair this with our Active Shooter Response Training.

Support Your WVPP Before Cal/OSHA Asks

One on-site visit: instructor-led workplace violence prevention training mapped to your plan, plan-based discussion, a competency quiz, and training records for every worker — in English or Spanish.

Capabilities

Supports California SB 553 / Labor Code 6401.9 WVPP initial and annual training

Delivered bilingually in English and Spanish

Four violence types, warning signs, de-escalation, and reporting without retaliation

Competency quiz and training records for every worker

Frequently asked questions

Is this training available in Spanish?

Yes — every part of the course is available bilingually. Our consultants deliver the classroom session, the plan-based discussion, and the competency quiz in English, Spanish, or both, so every worker understands the four violence types, warning signs, de-escalation techniques, and reporting procedures in the language they work in.

Does California really require workplace violence prevention training?

Yes. California's SB 553, codified at Labor Code 6401.9, took effect July 1, 2024 and requires nearly all California employers to establish, implement, and maintain a written Workplace Violence Prevention Plan (WVPP), train employees on the plan initially and annually, maintain a violent incident log, and record and investigate incidents. Our course supports the training element of that obligation; it does not by itself satisfy the full plan, log, and investigation requirements.

What about employers outside California?

There is no single federal OSHA standard titled 'workplace violence.' Federal OSHA addresses it under the General Duty Clause, Section 5(a)(1) of the OSH Act, which requires employers to furnish a workplace free from recognized hazards — and OSHA has signaled an active rulemaking emphasis on workplace violence. Where workplace violence is a recognized hazard, OSHA expects reasonable steps that typically include training. We deliver this course for California WVPP compliance support and for employers in any state.

What are the four types of workplace violence?

The widely recognized typology is: Type 1 (criminal intent — the perpetrator has no legitimate relationship to the business, e.g., a robbery); Type 2 (customer/client — violence from someone the organization serves, such as a patient or customer); Type 3 (worker-on-worker — between current or former employees); and Type 4 (personal relationship — often domestic violence that follows an employee to work). The course teaches how to recognize and respond to each.

How is reporting handled without retaliation?

A core WVPP requirement is that employees can report workplace violence concerns and incidents without fear of reprisal. Our course covers how and to whom to report, how incidents are recorded in the violent incident log and investigated, and the anti-retaliation protections that make reporting safe — so your plan actually gets used.

What do workers receive at the end of the course?

Every worker completes a competency quiz after the classroom and plan-based discussion, and receives documented training records for your files. These records support the initial and annual training your WVPP requires — but they don't by themselves establish compliance, which depends on your full written plan, violent incident log, incident investigation, and follow-through.